Questions about an order you placed on TreeTop.com?

If you have any inquiries or questions regarding an order you placed on TreeTop.com, please reach out to our team at: support@treetopinc.zendesk.com

Ordering Policy Refund Policy

Consumer Product Inquiries

Questions? Comments? Just love talking about incredible fruit products as much as we do? Fill out the form below, and we’ll respond quickly.









    EmailPhone




    For product concerns, please retain the product and packaging until our Consumer Care team has contacted you. We may send you a product retrieval kit or ask you to provide a photo of the product, of the code date and of the best by date.

    As an alternative to completing the form below, product concerns may instead be submitted to us via Facebook Messenger, along with the related product photographs, by clicking here.





    11-13 digits printed on container next to Best By. Example: 01356001 15:42



    Printed on container, example: Best By 05/15/11



    Allowed file types: jpg, jpeg, png. Max file size: 10MB.


    0 of 1,000 max characters.

    *Denotes a required field.

    Product Support Line

    1-800-542-4055

    9am – 4pm PT (Monday – Friday)

    Please note, we are not able to answer or resolve any issues regarding orders from treetop.com from this phone number. If you have an issue with an order you made on our site, please contact support@treetopinc.zendesk.com.

    Tree Top, Inc. Corporate Office

    Physical Address

    220 E. Second Ave
    Selah, WA 98942
    1-509-697-7251

    Mailing Address

    P.O. Box 248
    Selah, WA 98942-0248

    Tree Top Store and Visitor Center

    204 E. Second Ave.
    Selah, WA 98942
    509-698-1750
    Store Hours: Mon-Fri, 7:00 a.m.-4:00 p.m.
    (or by appointment for larger groups)

    Helpful Links

    Before you reach out, browse our FAQs for quick answers to some common questions.
    FAQs
    Learn where you can find your favorite Tree Top products.
    Where to Buy
    Find detailed information about each of our processing facilities.
    Facilities
    For Foodservice inquiries, visit our industry-specific site.
    Foodservice
    Food manufacturers can visit our Industrial Ingredients site.
    Industrial Ingredients

    Request a Donation

    Tree Top is always looking for opportunities to give back to the communities we call home. See how you can request product donations for your Yakima Valley 501(c)(3).
    Donations